Delete your Luz account
You can delete the account in the app, or ask here if you no longer have the app. The request from this form is handled within 30 days.
In the app
Open Profile, then Delete my account, and confirm. Deletion there is immediate: Luz removes the account on the server, deletes the Firebase account linked to Google, and clears the library on the device. Downloaded chapters are removed when the session ends.
Data that is deleted
- The Luz account and its link to Google (name, e-mail, uid, and profile photo held by Firebase).
- Access to books bought or claimed with that account.
- Reading progress, bookmarks, highlights, notes, and reading sessions.
- Registered devices.
- Push tokens, notification preferences, and the in-app inbox.
- The library stored on the device, including progress, bookmarks, and search history, and the downloaded chapters.
Data that is kept
- Orders and invoices, detached from the account, for accounting and legal duties.
- Payment events already received from the providers.
- Feedback you already sent (the message, and the contact e-mail if you typed one).
Delay
In the app, deletion is immediate. A request sent with the form below is handled within 30 days. Until then the account can stay active if you do not delete it yourself in the app.
Publisher: Boris PADONOU. Contact: hello@luzapp.site.